Knowledge Base for various configurations around FP Agent
Migrating existing Agents to a new MSP Console.
The MSP Console has changed or the tenant name needs to be changed.
Navigate to the Folder where FP Agent is located:
Edit the config.cfg file and change the following lines in the [Connection] sectio :
a. GUID must be set to Blank.
GUID = cf504d8f-15da-ad98-b7ad-9acc22899272 →
GUID = ””
SERVER_URL must be set to the new server URL of the new console. This can be found in the Scan Surface > Agent Based > Setup Agents tab.
TOKEN must be set to the new Token present in the new console.
Make sure to match the new values and replace the old ones in the config file.
The final file should look like this:
[GENERAL] # Scan Type allowed: LOCAL, ACTIVE_DIRECTORY. # For ACTIVE_DIRECTORY, also check the ACTIVE_DIRECTORY section of the file and provide the scope. SCAN_TYPE = LOCAL [ACTIVE_DIRECTORY] # Scan Scopes Allowed: entire_active_directory, current_org_unit, specific_org_unit, specific_security_group, computer_list # For specific_org_unit, provide the name of the Organization Unit, as value for SPECIFIC_ORGANIZATIONAL_UNIT key: Ex. 'OU=OU-ChieldName,OU=OU-ParentName,DC=COMTOSO,DC=COM' # For specific_security_group, provide the name of the Organization Unit, as value for SPECIFIC_SECURITY_GROUP key. # For computer_list, provide the list of computers where the scan must be performed separated by comma. Ex. COMPUTER_NAME1,COMPUTER_NAME2 SCOPE = "" SPECIFIC_ORGANIZATIONAL_UNIT = "" SPECIFIC_SECURITY_GROUP = "" COMPUTER_LIST = "" [FLAGS] LOCK_CONFIG = False ENVIRONMENT_AUTO_CONFIG = True [CONNECTION] GUID = "" SERVER_URL = https://your.footprint.instance.com TOKEN = 0=98215dd090beb7cqm7lscpv7hctiycxz [INTERVALS] HEARTBEAT = 30 CLASS_0 = 60 CLASS_1 = 300 CLASS_2 = 600 CLASS_3 = 1800 CLASS_4 = 3600 CLASS_5 = 7200 CLASS_6 = 14400 CLASS_7 = 28800 CLASS_8 = 43200 CLASS_9 = 86400 CLASS_10 = 259200 CLASS_11 = 604800 [LOG] # Verbosity levels: ERROR WARNING INFO DEBUG LOG_LEVEL = DEBUG [INTERNAL_SCANNER] # Read the documentation before changing this. VM_IP = 18.104.22.168
Save the file and restart the Footprint Agent Services.
The new agents should call home and register in the new MSP Console/Tenant shortly.