Knowledge Base for various configurations around FP Agent
The MSP Console has changed or the tenant name needs to be changed.
Navigate to the Folder where FP Agent is located:
Edit the config.cfg file and change the following lines in the [Connection] sectio :
a. GUID must be set to Blank.
GUID = cf504d8f-15da-ad98-b7ad-9acc22899272 →
GUID = ””
SERVER_URL must be set to the new server URL of the new console. This can be found in the Scan Surface > Agent Based > Setup Agents tab.
TOKEN must be set to the new Token present in the new console.
Make sure to match the new values and replace the old ones in the config file.
The final file should look like this:
# Scan Type allowed: LOCAL, ACTIVE_DIRECTORY.
# For ACTIVE_DIRECTORY, also check the ACTIVE_DIRECTORY section of the file and provide the scope.
SCAN_TYPE = LOCAL
# Scan Scopes Allowed: entire_active_directory, current_org_unit, specific_org_unit, specific_security_group, computer_list
# For specific_org_unit, provide the name of the Organization Unit, as value for SPECIFIC_ORGANIZATIONAL_UNIT key: Ex. 'OU=OU-ChieldName,OU=OU-ParentName,DC=COMTOSO,DC=COM'
# For specific_security_group, provide the name of the Organization Unit, as value for SPECIFIC_SECURITY_GROUP key.
# For computer_list, provide the list of computers where the scan must be performed separated by comma. Ex. COMPUTER_NAME1,COMPUTER_NAME2
SCOPE = ""
SPECIFIC_ORGANIZATIONAL_UNIT = ""
SPECIFIC_SECURITY_GROUP = ""
COMPUTER_LIST = ""
LOCK_CONFIG = False
ENVIRONMENT_AUTO_CONFIG = True
GUID = ""
SERVER_URL = https://your.footprint.instance.com
TOKEN = 0=98215dd090beb7cqm7lscpv7hctiycxz
HEARTBEAT = 30
CLASS_0 = 60
CLASS_1 = 300
CLASS_2 = 600
CLASS_3 = 1800
CLASS_4 = 3600
CLASS_5 = 7200
CLASS_6 = 14400
CLASS_7 = 28800
CLASS_8 = 43200
CLASS_9 = 86400
CLASS_10 = 259200
CLASS_11 = 604800
# Verbosity levels: ERROR WARNING INFO DEBUG
LOG_LEVEL = DEBUG
# Read the documentation before changing this.
VM_IP = 126.96.36.199
Save the file and restart the Footprint Agent Services.
The new agents should call home and register in the new MSP Console/Tenant shortly.